Residents of Makhachkala achieved the cancellation of more than 170 thousand unjustified debt for electricity.
Energy workers wrote off the unjustly accrued debt for electricity amounting to 172 thousand rubles for the residents of a high-rise building in Makhachkala after they filed a complaint with the State Housing Inspection.
As reported by "Caucasian Knot", residents of Dagestan regularly complain about power outages and hold protests demanding the restoration of electricity supply. For instance, on August 13, residents of Irchi Kazaka Street blocked the road, reporting a lack of electricity for three days. Representatives from the city administration and energy companies arrived at the scene, promising to restore power supply.
On the evening of August 6, residents of houses No. 44 and No. 46 on Kadyrov Street in Makhachkala blocked the road due to daily power outages. According to the citizens, electricity was restored only after the protest began. In February of this year, residents of the Reducer settlement in Makhachkala reported outages lasting 6–10 hours and unproductive appeals to officials. Due to the lack of electricity, heating and water supply did not work in the houses, and some families were forced to move in with relatives.
According to the State Housing Inspection of Dagestan, residents of house No. 10 on Amet-Khan Sultan Street in Makhachkala complained about unjustified charges for electricity. A document check showed that the supplier included an amount in the payment document that did not correspond to the actual volume of electricity consumption, reported RIA "Dagestan" on October 21, citing the press service of the agency.
The State Housing Inspection issued an order to the branch of "Dagenergosbyt" to recalculate the payment. The supplier complied with the requirement – the mistakenly accrued debt of 172 thousand rubles was annulled.
"Caucasian Knot" also reported that residents of Dagestan had previously faced unjustified electricity charges. In December 2018, the prosecutor's office reported the cancellation of a 60 thousand ruble debt for two residents of the Gunib district. An inspection revealed that energy workers also did not register their complaints. After the prosecutor's intervention, the account data was brought in line with the meter readings and subscriber books.
In July 2017, residents of Makhachkala complained about the emergence of debts despite regularly submitting readings and paying for electricity. One of the residents reported that the debt was accrued again even after she provided receipts and photographs of the meter. A representative of the Dagestan energy supply company acknowledged that erroneous charges occur and linked them to data received from the network organization.