A family from Makhachkala complained about delays in compensation for their flooded home.

A Makhachkala resident whose home became uninhabitable after the flood has been unable to receive any payments for a month because officials lost his application. As reported by the "Caucasian Knot," the Makhachkala administration has decided to expand the boundaries of the territory where the state of emergency is in effect. The updated list of areas where the state of emergency is in effect due to the floods includes 759 streets in Makhachkala. Despite this decision, problems with receiving payments continue. Residents say many need additional documentation confirming their street has changed its name.

"Caucasian Knot" has prepared a detailed guide to help understand who is eligible for payments, the amounts involved, the required documents, and what to do if some documents are missing. The "Patient Monitor and Housing and Utilities" project has named 16 areas in Makhachkala whose residents have already contacted them regarding payment denials following the flood. Social media users believe the denials are widespread. Most often, people mention that they were denied payments because their street was not on the list of those affected by the flooding.

Madina Ibragimova, deputy coordinator of the republic's LDPR branch, spoke about the payment problem that a family from Makhachkala's Palmira microdistrict encountered. According to the activist, the head of the affected family contacted her after a month of red tape.

"The family, with a small child who is one month old, is staying with relatives because the rains made their home uninhabitable – some of their belongings are lost, and there are no living conditions," Ibragimova wrote on her Telegram channel late in the evening of April 29.

The man filed claims for damages on April 1: he filed a complaint with the emergency department of the administration, located at 2a Abubakarov Street, and applied for a one-time payment through the Multifunctional Center. Having received no results for a month, he began inquiring with officials about the status of his applications.

According to Ibragimova, the Makhachkala administration told the victim to "wait," while the social welfare department and the emergency department replied that they did not have his application. At the Leninsky District administration, the man was told that if his application "couldn't be found," he should write a new one.

The activist added that this situation is "not an isolated case": officials "calmly say: 'lost'" and send victims to write new applications.

She attached several photographs to the publication—shots of the flooded home and a photo of an ad in the clinic. "The clinic is no longer issuing emergency certificates. An order was received from the Ministry of Health stating that medical certificates are no longer being issued. "The requests of organizations are not valid," the announcement states.

The head of the Dagestan Regional Control Center, Israfil Israfilov, wrote on his Telegram channel on the evening of April 29 that some of those affected by the flood in Makhachkala should resubmit their compensation applications.

"Residents whose streets were previously outside the emergency zone and were denied can resubmit their applications—after the boundaries were expanded, this is the official basis. “We are also currently conducting repeated door-to-door visits to determine the damage,” the official said.

According to Israfilov, applications can be submitted within two months of the declaration of a state of emergency. In this regard, he recommended that Makhachkala residents “not delay” in submitting their requests.

In the North Caucasus, floods caused by heavy rains began in late March and have become some of the most destructive in recent years. Dagestan and Chechnya suffered the most from the disaster, according to the Caucasian Knot report “Spring Flooding in the North Caucasus - 2026.” The Institute of Geography of the Russian Academy of Sciences linked the regular flooding in Dagestan to a combination of natural processes and anthropogenic impacts, which exacerbate the scale of natural disasters. In particular, the development of river floodplains, deforestation, and ignoring water protection measures "Literally multiply the consequences" of the flood, which under other conditions could have passed relatively calmly, noted Doctor of Geographical Sciences Alexey Gunya.

The Caucasian Knot has compiled materials about flooding in the republics of the North Caucasus Federal District in the spring of 2026 on the thematic page "Flooding in the North Caucasus".

Source: https://www.kavkaz-uzel.eu/articles/422856