Residents of a village in the Rostov region complained about a lack of hot water.

Residents of the Polyana residential complex in the village of Verkhnetemernitsky recorded a video message to Rostov Region Governor Yuri Slyusar, as local authorities promised to provide hot water only in the next heating season.

Around 40 people, mostly women and children, recorded a collective video message. They complained about the lack of hot water.

The video message from the outraged residents was published by the Telegram channel "Rostov-Glavny," which has over 264,000 subscribers. By 10:30 p.m., the post had garnered over five thousand views.

"We, residents of the Polyana residential complex in the village of Verkhnetemernitsky in the Aksaysky District, would like to inform you about the critical situation with the hot water supply in our homes. On April 13, 2026, along with the heating shutdown, the administration also shut off our boiler room. There is now no hot water in our homes, and no one officially warned us about this," the authors of the video message say.

According to the village residents, they contacted the Shchepkinskoye settlement administration, but were told that hot water would be available in the next heating plant. season due to "the lack of legal grounds for bills to prevent the misuse of budget funds."

"We didn't refuse to pay for heating and hot water, but the situation is critical and we have no control over it. Therefore, we are appealing to Governor Yuri Borisovich and asking for help in expediting the solution to this problem," local residents concluded.

This isn't the first problem faced by residents of the Polyana residential complex. In the summer of 2021, their gas supply was cut off for two months due to the enormous debts of the management company, which was then undergoing bankruptcy proceedings, as reported by Bloknot Rostov.

"Caucasian Knot" also reported that in January, two criminal cases were opened in connection with the prolonged lack of water supply in homes of residents of Gukovo, Zverevo, and several villages in the Rostov region. Investigators stated that officials failed to ensure the emergency was promptly addressed and committed violations in water delivery.